Effective Date: November 2025
Company Name: M/S Tech Diamonds
Address: Near Canara Bank, College Road, Faridkot, Punjab, India, 151203
Email: support@techdiamonds.net

At M/S Tech Diamonds, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, use our services, or communicate with us.

By accessing or using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal and non-personal information in the following ways:

1. Personal Information

You may provide personal details such as:

• Full name
• Email address
• Contact number
• Business name and address
• Payment details (where applicable)
• Any other information voluntarily submitted through contact forms or communications

1. Non-Personal Information

We may collect non-identifiable data automatically, such as:

• IP address
• Browser type and version
• Device information
• Cookies and usage data (pages visited, session duration, etc.)

2. How We Use Your Information

Your information is collected and used for legitimate business purposes, including:

• Providing and improving our services
• Processing your inquiries, requests, or transactions
• Sending service updates, invoices, and promotional offers (where consented)
• Managing customer relationships and support
• Complying with legal and regulatory obligations
• Preventing fraudulent or unauthorized activities

3. Data Storage and Security

We use industry-standard encryption and secure servers to store and protect your data from unauthorized access, alteration, or disclosure.

While we take reasonable measures to protect your information, no data transmission over the Internet can be guaranteed as completely secure. You share information with us at your own risk.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyze traffic, and personalize content.

You may choose to disable cookies in your browser settings, but this may limit some website functionality.

5. Data Sharing and Disclosure

We do not sell or rent your personal data to any third party. However, we may share information in the following cases:

• Service Providers: With trusted partners assisting us in business operations (e.g., hosting, analytics, marketing).
• Legal Requirements: When disclosure is required by law, court order, or government authority.
• Business Transfers: In case of a merger, acquisition, or sale of company assets, your data may be transferred securely to the new entity.

6. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Once data is no longer needed, it is securely deleted or anonymized.

7. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the data we hold about you.
• Correction: Request corrections or updates to inaccurate data.
• Deletion: Request deletion of your data, subject to legal or contractual obligations.
• Withdrawal of Consent: Opt out of marketing communications at any time.

To exercise these rights, please contact us at support@techdiamonds.net.

8. Third-Party Links

Our website may contain links to external websites not operated by Tech Diamonds.
We are not responsible for the privacy practices or content of such sites. Users are encouraged to review the privacy policies of any third-party sites they visit.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18.
We do not knowingly collect personal information from minors. If such data is discovered, it will be promptly deleted.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations.
All updates will be posted on this page with a revised “Effective Date.”

11. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or data protection practices, please contact:

📍 M/S Tech Diamonds
Near Canara Bank, College Road, Faridkot, Punjab, India, 151203
📧 support@techdiamonds.net